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Effective feedback in both in-person and remote/virtual contexts

Feedback can be in-person, remote or virtual. We have to be careful with what kind of feedback we provide, especially in a remote/virtual context. This is because the learner does not have the same context for learning that they would have when it’s in-person. In-person/Traditional Instructional Setting In-person feedback is a very common practice in […]
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The importance of constructive feedback

Feedback is an essential part of the training and education industry. It helps to understand what you are doing right and what needs to be fixed. Without feedback, it would be hard to know how you are doing in your career or even if you are on the right track. Feedback is not only important […]
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The benefits of effective communication systems, practices and processes

Communication is the key to building successful relationships and human connections. It’s also the key to success in any professional field. Effective communication is essential to the success of any training or education program. Effective communication is not easy, it requires effort and time. Effective communication systems in any training and education business will ensure […]
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Attract people, places and things perfect for your growth

People, places and things are all aspects of life that can help or harm your growth. It is, therefore, important to understand why and how you should attract people, places and things perfect for your personal and professional growth. If you don’t, you will not be able to make the right connections. You can make […]
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Become stronger than your fears

You must have heard the saying that ‘fear is the mind-killer’. Just like how fear can stop you from making decisions, it can also stop you from achieving your dreams. Fear can paralyse us when we are in tough situations. But when we are able to overcome our fears, it can give us huge benefits. […]
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Maintaining a healthy work-life balance

We are living in a world where work is no longer confined to the office. In the age of digitalisation, that is why work-life balance has been a hot topic. Whether you are working from home, the airport or the coffee shop, it is important to make sure that you are keeping your work-life balance […]
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We are looking for a Senior Compliance and Quality Assurance Manager to join our team at CAQA, Career Calling International.

We are seeking a Senior Compliance and Quality Assurance Manager to join our management team. To be successful in this position, you need to be well-versed in risk management principles, regulatory and legislative instruments and standards. You need to also be solutions-focused and provide evidence-based advice to organisations involved in training and assessment of students. […]
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How to make reasonable adjustment in summative assessments

The concept of ‘reasonable adjustment’ is important and must be considered. This means that the summative assessment process may be modified so that individual participants are not disadvantaged. For example, a learner with a disability, or with issues relating to language, literacy or numeracy may require some adjustment to the assessment process. In accordance with […]
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The role of trainer in a training organisation

Trainers don’t just train. They listen, they learn, they plan, they adapt, they help, they soothe, they challenge and they tolerate. Students expect all this, and often more besides. But, for a Trainer to be effective at training, they must be very clear about what is most important. Fortress Learning gave it some thought and came […]
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