Our assessment resources contain everything you need to begin assessing your learners.

Our assessment resources include:

• Assessment Pack (Student)
• Trainer Assessment Pack (Marking Guide)
• Mapping for each unit of competency
• Assessment Record Tools

Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:

• Industry consultation
• Robust validations
• Assessment of best practice holistic delivery

We provide all documents to you in Microsoft Word format, so you can easily customise them as required. Our assessment resources can be used for an unlimited number of students within your RTO. Don't forget about our QUALITY ASSURANCE GUARANTEE!

Core units
FNSCUS403	Deliver a professional service to customers
FNSINC411	Conduct work according to professional practices in the financial services industry
FNSINC412	Apply and maintain knowledge of financial products and services
FNSINC513	Identify and apply complex ethical decision making to workplace situations
FNSRSK411	Apply risk management strategies to own work
Elective units
BSBOPS404	Implement customer service strategies
FNSCRD401	Assess credit applications
FNSCRD412	Establish and maintain appropriate security options for credit facilities
FNSCRD513	Promote client understanding of the role and effective use of consumer credit
FNSBNK411	Coordinate small business customer portfolios
FNSBNK412	Align banking products with the needs of small business customers
FNSBNK414	Promote mobile banking services

* We can develop additional elective units that are not listed on request (Please contact us for further information).

For delivery timeframes on Pre-Order units and qualifications, please contact us at info@caqa.com.au or call us on 1800 266 160.