Our assessment resources contain everything you need to begin assessing your learners.

Our assessment resources include:

• Assessment Pack (Student)
• Trainer Assessment Pack (Marking Guide)
• Mapping for each unit of competency
• Assessment Record Tools

Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:

• Industry consultation
• Robust validations
• Assessment of best practice holistic delivery

We provide all documents to you in Microsoft Word format, so you can easily customise them as required. Our assessment resources can be used for an unlimited number of students within your RTO. Don't forget about our QUALITY ASSURANCE GUARANTEE!

Core units
FNSPIM313	Work within the personal injury management sector
FNSPIM419	Maintain relationships with personal injury clients
Elective units
FNSISV408	Manage handling and settlement of routine insurance claims for retail clients
FNSPIM415	Manage personal injury case loads
FNSPIM434	Manage personal injury claims
FNSPIM505	Use medical knowledge in the management of personal injury claims
BSBINS401	Analyse and present research information
BSBLDR301	Support effective workplace relationships
BSBLDR411	Demonstrate leadership in the workplace
BSBLDR413	Lead effective workplace relationships
BSBOPS304	Deliver and monitor a service to customers
BSBPMG430	Undertake project work

• This qualification will include the pre-selected units as listed above.
• Upon request, we can develop additional elective units that are not currently listed.
• If you wish to make any elective changes, kindly reach out to us at info@caqa.com.au before placing your order.
• Please note that any elective changes involving units that are currently unavailable may result in additional charges to cover development costs.
• Please note that the quantity of units delivered will correspond to the number of units included in the training product on training.gov.au

For delivery timeframes on Pre-Order units and qualifications, please contact us at info@caqa.com.au or call us on 1800 266 160.