About

CAQA, Compliance and Quality Assurance, is the consulting practice of Career Calling International Pty Ltd. Our consultants have worked for regulators, for providers and as auditors, so we know how every side of the table thinks.

CAQA is an independent consulting business, not a regulator or government body. Registration, accreditation and regulatory decisions remain with the relevant authorities.

Our work began when we were recruited to assist government bodies, TAFEs, not-for-profit organisations and registered training organisations, and our consultants have been providing compliance and regulatory assistance to training and education organisations for more than 25 years.

We are a one-stop shop: VET Quality Framework compliance support, RTO internal auditing, assistance with ASQA and TEQSA audits, representation in regulatory audits, risk assessments, RTO set-up, expert witness support, validation and moderation reviews, assistance with government funding and VET Student Loans, in-house staff development, governance, change and risk advisory, ISO training, professional development, and RTO, CRICOS and ELICOS consultancy.

Whoever you are, our commitment is the same: ethical and fair advice, support when you need it, and a clear path to a successful, compliant organisation.

Four pillars

How we work

01

Senior-led

Every engagement is led by senior consultants: experienced VET and RTO experts, ISO-registered auditors and sector veterans, supported by a team we invest in and develop.

02

Ethical, and in writing

We tell you what you need to hear, not what you want to hear, and we put it in writing.

03

Fixed scopes, transparent fees

Agreed deliverables and pricing before we start. No surprise invoices, ever.

04

Quality assured

If our work returns a non-compliant audit outcome, we rectify it free of charge.

Heritage

From one consultancy to a family of brands

  1. 1999

    The CAQA and The VET Sector names are first used.

  2. 2004

    The caqa domain is registered.

  3. 2013

    Career Calling International Pty Ltd is formed and the higher education practice AHEG launches.

  4. 2018

    Career Calling Education (CAQA RTO), RTO 45459, is registered.

  5. 2022

    1,000+ providers assisted.

  6. 2025

    The Standards for RTOs 2025 take full effect on 1 July; the transition and self-assurance practice becomes the busiest in the firm.

Offices

Our senior consultants also support international clients across time zones.

Standing

  • Exemplar Global certified auditors
  • Lean Six Sigma Green Belts
  • ISO 9001:2015
  • ISO 14001
  • ISO 45001
  • ISO 22000
  • ISO 27001
  • ISO 19011
  • ISO 42001:2023
  • ISO 21001:2025
  • Member: Velg Training
  • Member: ITECA

CAQA is an independent consulting business, not a regulator or government body. Registration, accreditation and regulatory decisions remain with the relevant authorities. ASQA does not endorse or list consultants.

Capability statement

Download the CAQA capability statement

Who we are, the services, the sectors and the people, in a PDF you can hand to a board.

Download the PDF
The group

Part of Career Calling International

134 brands and services across education, careers, business and digital. The Advisory site carries the non-education practices; the International site carries six countries.

Career Calling InternationalAdvisoryInternational
Consultation and planning
Consultation and planning
Support for education providers
Support for education providers
CAQA’s combined VET experience
CAQA’s combined VET experience

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