Rectification and non-compliance response

For providers that have received audit findings of non-compliance.

An evidenced rectification response prepared to the timeframe in your regulatory notice.

The problem

We review the findings in your regulatory notice, identify their causes and help you prepare corrective actions and supporting evidence. Your response plan is based on the requirements and deadlines in that notice.

  1. 01

    Discover

    • Understand the non-compliance: the finding, its root cause and its potential impact
  2. 02

    Diagnose

    • Develop a comprehensive response: a rectification plan that addresses each finding
  3. 03

    Deliver

    • Gather evidence and documentation of corrective action
    • Communicate effectively with the regulator and interpret its requirements
  4. 04

    Embed

    • Minimise risk and impact: continuity, reputation and the systems that stop recurrence

Deliverables

  1. Root cause analysis per finding
  2. Rectification plan
  3. Evidence pack
  4. Regulator correspondence
  5. Recurrence controls

Project stages

  1. Stage 1

    Understand and plan

  2. Stage 2

    Rectify and evidence

  3. Stage 3

    Submit

We agree the project schedule with you before work begins. Regulatory deadlines and assessment times are set by the relevant regulator.

The five steps (5)
  • Understand the non-compliance
  • Develop a comprehensive response
  • Gather evidence and documentation
  • Communicate effectively with the regulator
  • Minimise risk and impact

Pricing

$185 per hour, plus GST.

Urgent work is usually engaged at the casual hourly rate or drawn from a retainer. Rectification assistance is included in Complete Compliance Package 2.

Casual consultation $185 per hour plus GST. Retainers from $1,750 per month plus GST. All prices in Australian dollars. GST is stated on every line.

See all pricing Retainers

Regulatory frameworks

CAQA is an independent consulting business, not a regulator or government body. Registration, accreditation and regulatory decisions remain with the relevant authorities. ASQA does not endorse or list consultants.

Case studies

Relevant case studies

All case studies

“The facilitators are very knowledgeable and customised the training based on the needs of our organisation. Practical case study examples were shared throughout, which helped to contextualise our learnings. The training was delivered online with regular breaks, which helped to maintain focus and sustain concentration levels. I highly recommend the CEO Awareness training to any person who is responsible for a Registered Training Organisation.”

Emma Murray, Local Government Procurement

Questions

Frequently asked questions

What happens if non-compliance remains after rectification?

The regulator considers your compliance history and the risk of the non-compliance, then decides on actions ranging from conditions on registration and enforceable undertakings to suspension or cancellation.

Already have a consultant?

Changing your compliance consultant?

Send us your current scope and the last audit report. We map what is done, what is open and what is at risk, and quote only the gap. Your evidence stays yours; our fee buys an outcome, not hours.

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