Team

One of Australia's most experienced voices in VET, higher education, compliance, governance and risk. 30+ years across RTOs, TAFEs and universities, thousands of audits, former Business Systems Project Official for the national VET regulator, Forbes Business Council member, UN Representative and Speaker, ISO auditor, 10x Master's and LLM.

Senior VET executive with 30+ years of sector leadership across Australia and internationally. Leads business operations, consultants and resource instructional designers across CAQA Groups and Career Calling International. ISO auditor and Lean Six Sigma Green Belt.

Leads CAQA's operations and financial management, ensuring every engagement is resourced, governed and delivered to plan across the CAQA Groups.

The national face of CAQA's partnerships. 30+ years of senior customer and operations leadership across utilities, hospitality, retail and real estate, building relationships with RTOs, TAFEs, universities and government agencies nationwide.

Senior principal consultant bridging regulatory requirements and high-quality delivery across VET and higher education, translating ASQA and TEQSA standards into practical, student-centred quality systems.

Works the full compliance lifecycle: gap analysis, internal audits, policy development, TAS review and ASQA/TEQSA audit readiness.

Manages CAQA and CAQA Resources operations, keeping Australia's largest resource library running.

Quality assurance and compliance specialist across audits, rectifications and the 2025 Standards.

Coordinates recognition of prior learning programs and evidence frameworks.

CAQA's language, literacy, numeracy and digital literacy (LLND) expert. 35+ years of cross-industry leadership, certified across six ISO management system standards, Lean Six Sigma Green Belt. Develops the LLND kits and review tools used across the sector.

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

Instructional designer, resource writer and cultural practitioner, bringing cultural safety and authenticity to learning resources.

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

Independent contractor and instructional designer supporting the CAQA resource library.

Architects CAQA's information systems: infrastructure, security and the platforms behind our client work.

Coordinates CAQA Systems: the platforms and processes behind every engagement.

Leads digital media, web presence and creative production across CAQA Digital and Online Media Solutions.

Designs and develops websites and software across Career Calling International and OMS.

Business and data analyst, turning provider data into information managers can act on.

Designs and delivers the business systems behind compliant, efficient training organisations: from data and reporting frameworks to process automation and regulatory alignment.

Business systems project officer supporting client implementations and reporting.

Coordinates CAQA's artificial intelligence and virtual reality initiatives, from AI governance to immersive learning.

Cyber security specialist, protecting providers' student data, systems and continuity.

Graphic designer across Online Media Solutions and CAQA Digital.

Administration manager at Career Calling International, coordinating day to day client service.

Administrative officer supporting engagements across Career Calling International.

Manages CAQA's international business relations and cross-border education partnerships.

Administrative operations, document control, data quality and reporting, working remotely with the Australian team.

Administrative officer supporting day-to-day operations and client service across Career Calling International.

Administrative officer specialising in data analysis and reporting.

Administrative officer specialising in data analysis and reporting.

Coordinates the Commonwealth School of Languages (CSOL).

First point of contact for reception and customer service across the CAQA Groups.