About CAQA Consultants

Our consultants are our family. Most of them have been with us for 3 years or more.

Compliance and Quality Assurance (CAQA) has a great team, individually specialised in different fields, working together to serve you better in an efficient way…

Let us learn more about them…

Anna-Haranas CAQA

General Manager CAQA

General Manager

Sukh-Sandhu CAQA

Senior Principal Consultant CAQA

Senior Principal Consultant

Raj-Kiran CAQA

Operations and Finance Director CAQA

Operations and Finance Director

Michelle-Newman CAQA

CAQA and CAQA Resources Senior Manager CAQA

CAQA and CAQA Resources Senior Manager

Chanpreet-Singh

CAQA and CAQA Resources Senior Manager

CAQA and CAQA Resources Senior Manager

Claudia-Simeone

Recruitment Coordinator & Career Coach

Recruitment Coordinator & Career Coach

Vijay-Patel

Online Media Solutions Manager CAQA

Online Media Solutions Manager

Zahrah-Rahim.jpg

IT Manager

IT Manager

Zahrah-Rahim

Instructional Designer and Resource Writer CAQA

Instructional Designer and Resource Writer

Ramanathan-Hariharan

Instructional Designer and Resource Writer

Instructional Designer and Resource Writer

Ashish-Pathania

Instructional Designer and Resource Writer

Instructional Designer and Resource Writer

Monil-Sharma

Instructional Designer and Resource Writer

Instructional Designer and Resource Writer

Julie-Mahady

Instructional Designer and Resource Writer

Instructional Designer and Resource Writer

Amit-Sharma

Instructional Designer and Resource Writer

Instructional Designer and Resource Writer

Mandeep-Kaur

Independent contractor and Instructional Designer CAQA

Independent contractor and Instructional Designer

Abhilash-Pratapwar

Instructional Designer and Resource Writer CAQA

Instructional Designer and Resource Writer

Jasmeet-Chahal

RPL Coordinator CAQA

RPL Coordinator

Swapnil-Guha

Instructional Designer and Resource Writer CAQA

Instructional Designer and Resource Writer

Rychelle-Carmody

Instructional Designer and Resource Writer CAQA

Instructional Designer and Resource Writer

Ankit-Sharma

Instructional Designer

Instructional Designer

Caitlin-OConnel.

Instructional Designer and Resource Writer

Instructional Designer and Resource Writer

Rishabh-Arora.

Administration and Compliance Officer

Administration and Compliance Officer

Gourav-Sharma

Instructional Designer and Resource Writer

Instructional Designer and Resource Writer

Kanishka-Khokhar.

Instructional Designer and Resource Writer CAQA

Instructional Designer and Resource Writer

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Anna Haranas

General Manager

Anna has over 35 years of management experience in Education and Training, Early Childhood Education and Care, Hospitality, Retail Management and Allied Health Industries. During this time, she has had extensive experience in the management of RTO’s and Apprenticeship Services, participating in several Federal and State regulatory audits.

Anna, in her roles, has been responsible for planning, directing, leading and managing strategic and long-term goals. Her strengths include managing effective networks and forging strong relationships with clients. She also has strong skills in developing, directing and controlling strategic and operational frameworks and planning outcomes for organisations.

Anna has been involved in understanding and responding appropriately to emerging trends, expansion opportunities, competitive opportunities and threats, viability options and internal business process improvements.

Sukh Sandhu

Senior Principal Consultant

Sukh has been working in the VET and Higher Education Industry for over 20 years. In this time, he has held several roles with RTO’s including CEO roles for International Colleges and National Compliance and Quality Assurance Manager roles for several RTO’s, TAFE’s and Universities. Sukh has also worked for ASQA as a Business Systems Project Official.

Sukh has had extensive project management experience in risk management, compliance, administration and as a training consultant. He has extensive knowledge in government compliance standards and has participated in nearly one hundred audits across Australia and provided consultancy advice regarding ASQA/VRQA, TEQSA, ACPET, DET-HESG, VQF/Higher Education, ELICOS, NEAS, ANMAC, AHPRA, CRICOS, ESOS and ISO.

Sukh is a member of several independent professional organisations and government bodies including, ACPET, VELG, ACS, AITD, MARA, MIA, ISANA, APEX, IEEE, The Internet Society (Global Member), AISIP, IAMOT, ACM, OISV, APACALL, IWA, Eta Kappa Nu, EDSIG and several others.

Raj Kiran

Operations and Finance Director

Raj has over two decades of experience in both the Education and Training and Nursing Industries. She has worked as a lecturer for over 5 years teaching students in the Bachelor of Nursing.

Raj has gained invaluable clinical and management experience as a Registered Nurse working in Critical Care, ICU and in other clinical environments.

Raj’s experience has led her to write comprehensive training and assessment resources for several specialised areas including, First Aid, Nursing, Health Support Services, Hospital/Health services, Pharmacy Support, Health Administration, Ambulance Communications, Individual Support, Disability, Dementia, Mental Heal, Community Services and Occupational English Testing for RTO’s, TAFE’s and Universities.

Michelle Newman

CAQA and CAQA Resources Senior Manager

Michelle is a high achieving leader with over 20 years of experience working on audits, learning and assessment resources and compliance. She has worked as a facilitator, coach, lead assessor, as well as a learning and compliance manager. Michelle has developed and implemented systems and strategies, policies, quality assurance framework, and worked with various stakeholders to ensure organisational compliance against all the relevant legal requirements (including the VET Quality Framework, ESOS Act, and State Regulatory Authority Requirements).​

Michelle's specialities included developing and implementing training strategies, policy development and writing, quality assurance systems and protocols, managing Learning and Development teams, formalising processes and metrics for the training function, Learning Needs Analysis, managing Instructional Design Teams, managing Instructional Design Projects, Curriculum Design and Instructional Design.

Chanpreet Singh

CAQA and CAQA Resources Manager

Chanpreet has a wealth of knowledge and experience, specialising in instructional design, policy development and report writing, training packages and the development of learning materials.​

Chanpreet has completed a Bachelor of Computer Applications, a Master of Business Administration and a Master of Professional Accounting.

Chanpreet possesses design skills for developing online/e-learning and instructor-led learning programs and creating SCORM compliant learning packages using rapid authoring tools.

Claudia Simeone

Recruitment Coordinator & Career Coach

Claudia is a dedicated Recruitment Coordinator and Career Coach, whose goal is to assist job seekers in finding the right career path for them. Claudia has spent 13 years within the Training, Recruitment and Employment Services industry and has completed the Diploma of Counselling and Communication.

Her extensive knowledge and experience in the area of employment and training have enabled her to gain the skills required to assist job seekers in overcoming barriers to employment and guiding them to achieve their goals.

Specialising in the VET sector has enabled her to be successful in helping job seekers find the most suitable course of study to then increase their chances of finding employment in their chosen field. She has built relationships with local training providers, employers, employment service providers and community organisations and continues to work with them in keeping up to date with her industry knowledge and as referral services that can help with the career development of the job seeker.

Claudia has a strong passion for Education and Recruitment and continues to provide exceptional customer service to her clients without compromising quality.

Claudia offers the following services

Vijay Patel

Online Media Solutions Manager

Vijay is a highly experienced IT Projects Manager specialising in website designing and development and digital designing consultancy. He has a broad sector experience and brings a strong strategic and commercial focus to the leadership of IT functions, ensuring that IT is transformed into a value enabling function.​

Vijay has delivered a high range of business solutions architecture approaches and operation to end product deliverables within complex national and multi-national organisations. Vijay has completed a Bachelor of Science with a major in Computer Science and a Master of Computer Application.

Aman Plaha

IT Manager

Aman has over 15 years of experience in the Training and Education, Information Technology, Networking and Client Support industries. He has also worked as an FM Engineer and managed several projects.​

Aman has a strong understanding of the needs of the VET sector and his strengths lie in balancing specialisation and cross-functional expertise, arbitration of risk, embracing analytics and enterprise architecture.

Aman has completed a Graduate Diploma in Computer Hardware and Networking and a Diploma in Software Development and Maintenance.

Zahrah Rahim

Instructional Designer and Resource Writer

Zahrah is currently studying a Bachelor of Law and Psychology. Her passion for these areas has led her to the Education and Training Industry. Here Zahrah is using her studies to design and write materials that encourage students to continue on their learning path.

Zahrah’s background has helped her to develop her skills in compliance and she is proficient in assisting with compliance, writing policy and processes.

Ramanathan Hariharan

Instructional Designer and Resource Writer

Ramanathan has been a Project Manager for over 13 years. His experience in project management and control includes scheduling, costing, reporting, risk management and engaging with multiple stakeholders in the agile & waterfall environment. He has extensive experience in contract management, vendor management, cost estimation & business process improvement using 6 sigma methodologies.​

Ramanathan has completed a Bachelor in Mechanical Engineering and Post Graduate studies in Petroleum Management. He is also 6 Sigma Green Belt certified. His extensive industry experience and studies have led him to write training materials that have to engage learners whilst providing them with knowledge and skillsets they require to excel in their fields.

Ramanathan is a passionate learner who enjoys the opportunities to learn and take on challenges.

Ashish Pathania

Instructional Designer and Resource Writer

Profile coming soon...

Monil Sharma

Instructional Designer and Resource Writer

Monil has extensive experience industry which he brings to the Education and Training Industry to design and write training materials. He has worked in the Automotive, IT and (EPC) Engineering, Procurement and Construction Industries for over 10 years.

Monil has completed a Bachelor of Technology in Computer Science and Engineering and he possesses the skills, through his studies and industry experience to bring to life training materials that are relevant, technical and provide insight to the training industry.

Julie Mahady

Instructional Designer and Resource Writer

Julie has been in the Education Industry for over 15 years. In this time, she has held several roles with RTO’s and has a strong background in RTO administration, the use of Student Management Systems and Student Services.

Julie’s experience has led her to become a resource writer and using her extensive RTO background to develop learning materials in ELICOS and EAL. Her passion for helping students become their best has led her to create materials that encourage students to develop their skills and be able to further continue their studies.

Amit Sharma

Instructional Designer and Resource Writer

Amit has completed a Bachelor and Post Graduate Diploma of Computer Applications, as well a Master of Technology (Enterprise Systems). He has industry experience involving SAP/HANA and is proficient in programming languages such as C, C++ and Java.

Amit’s experience has led him to work in imparting his extensive knowledge and experience by writing training and assessment resources to extend the learning of other students. His experience has given him the skills to write resources that are relevant and engaging to develop the skills of other students.

Mandeep Kaur

Independent contractor and Instructional Designer

Mandeep Kaur is experienced and a motivated professional with high level of understanding and demonstrated experience within education, banking and securities exchange sectors.

More than 10 years of experience in training, financial market and customer service development has meant that I am an accomplished accounts administrator and totally cognisant of the myriad of compliance issues that now faces the finance industry. Possessing exceptional organisational and attention to detail skills means that I take ownership of the tasks that I am set which allows me to work independently with little to no supervision.

Being one to enjoy a challenge I can meet, and exceed, most targets that have been set for me. Having the ability to accept responsibility my leadership qualities have often been cause for positive comment from my peers and immediate management. I see myself as honest, reliable and professional, also ambitious and eager to learn.

Abhilash Pratapwar

Instructional Designer and Resource Writer

Abhilash has completed his studies as a Business Analyst. He has completed a Diploma of Computer Engineering and a Bachelor’s in Computer Science. This led home to completing a Master of Business Information Management and Systems and several Certifications in Business Intelligence and Analytics, Tableau and SAP/HANA.

Abhilash has extensive experience working as a business intelligence data analyst and this knowledge has given him the skill sets required to write resources that are invaluable in his area of expertise providing insight to the world of business in many areas.

Jasmeet Chahal

RPL Coordinator

Jasmeet has several years of experience in developing and designing RPL kits. She has developed RPL kits for over 100 qualifications.

Jasmeet has been in the Education and Training Industry for the last 15 years. She is a creative and highly skilled Learning and Development professional, specialising in Instructional Design. Her passion and expertise is in the design and development of visually engaging and interactive learning programs and ensuring memorable learning experiences that achieve maximum retention of knowledge.

Jasmeet has designed a number of training programs and has an innate ability to successfully translate technical material into a format which is easily relatable to learners. Her specialties included curriculum development, academic development, academic literacy, lifelong learning, recognition of prior learning, academic staff development and work-integrated learning.

Swapnil Guha

Instructional Designer and Resource Writer

Swapnil brings a world of experience in web, application and mobile development. He has a wide technical skills including ASP.NET, C#, HTML5, Java Script, Java, CSS, Node.js, PHP, IOS-Swift, Android, JSON, RESTful API, MySQL, SQL, Amazon - S3, Amazon - Rekognition, Amazon - EC2, Linux, Moodle.

Swapnil has completed a Bachelor of Computer Science and Master of Information Technology. He has completed several certifications including; IBM Rational Application Developer, IBM DB2 and IBM Rational Functional Tester.

Swapnil’s experience in web development and ICT gives him the ability to write insightful and technical resources, that give students both the technical and theory aspect they require to work in the field.

Rychelle Carmody

Instructional Designer and Resource Writerr

Rychelle has been working in the Community Services Industry for over 15 years. In this time, she has developed specific industry skills in the mental health and alcohol and other drug spaces. She has completed a Bachelor of Social Work and Diplomas in both Community Services and Alcohol and Other Drug Work.

Rychelle has been training in these areas for several years now and has also been developing resources in these and other community services areas. She has a strong work ethic and takes pride in the resources she develops using her experience in industry and training.

Ankit Sharma

Instructional Designer

Ankit is a training and development professional with 10 years of experience within instructional design and training, for a variety of programs and learners in both online and traditional settings.

He possess design skills for on-line/e-learning and face to face learning programs creating SCORM compliant learning packages using rapid authoring tools such as Articulate storyline. He has developed customised e-learning solutions for clients in education and corporate sector. He is knowledgeable about pedagogy including adult learning principles and learning theories as well as concepts like Bloom's taxonomy and their applications.

He is also well versed in standards for training organisations and has developed learning resources and assessment tools to meet these standards. He also has a lot of experience as a trainer in both education and workplace settings.

Caitlin O'Connel

Instructional Designer and Resource Writer

Caitlin has worked for more than 20 years in the community services, children's services and education sector and has extensive experience in these areas. She has managed Outside School Hours Services, delivered training and assessment for Early Childhood Education and Care and Outside School Hours Care and written programs and training materials in these areas.

Caitlin also has experience in quality and compliance assessment and support for Early Childhood Education and Care services and Outside School Hours Care services. She has been involved in the management of government grants and delivery of services for children and young people in the Out of Home Care, the development and delivery of National Quality Framework training and support for Early Childhood Education and Care services and Outside School Hours Care services.

Caitlin has her DIploma of Community Services and Children's Services and is curretnly studying a Bachelor of Psychology.

Rishabh Arora

Administration and Compliance Officer

Rishabh has recently joined Career Calling International as an Administration and Compliance officer. He possesses sound knowledge of resource writing and RTO administration.

Rishabh provides support to CAQA and CAQA Resources Senior Manager and the CAQA and CAQA Resources Manager.

Rishabh has a breadth of expertise developed through extensive relevant experience and application and performs work assignments guided by policy, precedents, professional standards and expertise.

Gourav Sharma

Instructional Designer and Resource Writer

With over 10 years of industry experience, Gourav has worked in a variety of successful commercial establishments holding positions such as head chef, sous chef and chef de partie. On multiple occasions Gourav has been a part of projects to set up new restaurants.

Gourav has been a Hospitality Trainer for over 5 years across different Hospitality training providers.

Gourav also gained experience within Retail operations working as a Department Manager in an ASX listed supermarket chain. He is an accredited trainer for Hospitality, Food Safety, Food Safety Supervisor and holds Certificate III in Commercial Cookery, Advanced Diploma in Hospitality, Bachelor of Business (Hospitality Operations), Certificate III in Retail Operations and Certificate IV in Training and Assessment.

Kanishka Khokhar

Instructional Designer And Resource Writer

A qualified engineer and certified project management professional (PMP) having extensive experience of working on construction and infrastructure projects.

Kanishka graduated in Naval Architecture in 2006. Thereafter, he has worked in oil and gas / offshore construction industry at different geographical locations – Middle-East (Dubai), Central Asia (Baku, Azerbaijan), South East Asia (Singapore) and India (Mumbai).

He has over 10+ years of international experience encompassing detail-design, installation engineering, fabrication, installation, project management and offshore operations. He has worked with renowned offshore construction contractors in roles ranging from Field Engineer to Project Engineer & Operations Engineer. He has worked on major turkey projects playing a crucial role in the execution of the projects.

With CAQA and Career Calling International, He is looking after preparation of resource modules for building & construction and resources & infrastructure.